Privacy Statement
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Protecting your privacy is important to us and we aspire to make every reasonable effort to ensure your rights are protected. This Privacy Policy explains how South Dominion Vineyard handles private information that you provide to us, as well as general, non-personal information that is automatically collected from our website.
Please read this privacy policy carefully. By visiting and using the features on this website (including Mailing List signup, placing orders, etc.), you agree to this privacy policy.
If you have any questions at all, please do not hesitate to contact us to learn more about how we use and store your personal information by emailing privacy@southdominionvineyard.com.
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Notice of Collection
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South Dominion Vineyard collects and stores certain personal information about you in order to provide you with our products and services.
This information may include your email, other personal contact information, billing information, and delivery addresses. This information is collected when you provide it to us directly and some information is collected automatically via cookies. We will not sell or rent this information to anyone.
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Why We Collect Your Information
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We collect your information to manage our relationship with you and send you communications, and for a number of other business purposes, including the following:
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Age Verification
You must be of legal age to use this website or to purchase any alcoholic beverage. If you wish to purchase any alcohol-containing beverage from us, you may be required to provide personal information sufficient to verify that you are over 21 years of age.
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Transactions
We are required to collect and provide your information to certain of our service providers in order to process your orders, deliver your purchases to you, store your data, and manage email addresses, as discussed below.
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Marketing
We also use the information we collect for our own marketing purposes. If you would like to opt out of our use of your information for our marketing purposes, or to be removed from our email list, please email us at help@southdominionvineyard.com with the subject line, opt-out. Note that, even if you opt out, we may still send emails to you concerning specific transactions or other non-marketing related messages.
We do not permit our service providers to use personal information gathered through our website for their marketing purposes. Nor do we provide your personal information to any third parties for their own direct marketing purposes.
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Website Analytics
We collect some basic and anonymous non-personal information about site visitors and their browsers. For example: what type of browser and operating system they are using, how long they remained on our website, and what pages they looked at while here. This information helps us understand how visitors browse our website, so that we can make their shopping experience better. We do not make any efforts to identify you from this non-personal information.
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How We Keep Your Information
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Security
We take appropriate and reasonable precautions to protect the information you might share with us.
Wherever we collect sensitive information (such as a credit card), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Additionally, any Third-Party Services we use that handle your information are required to do the same.
However, even though we do our best to protect the security of your information and our system, no transmission via the internet or storage of data can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of the information you transmit to or through our website and you assume that risk by using this, or any other website.
In addition to this, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices and personal records in your home, office, etc.
South Dominion Vineyard is not liable for any damage that may arise due to the release of information from your own computer, phone, other digital devices, or other personal records.
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How to Access or Delete Your Data
If you would like to update any information we have stored about you, access a copy of the information, or request that we delete that information, you may contact us at privacy@southdominionvineyard.com.
However, please note, we may no longer be able to sell you our products if you ask us to delete information showing that you are of legal age or are in a location where it is legal for us to sell to you and we may continue to retain and use certain personal information as may be authorized or necessary under New York Law.
In order to ensure protection of your information from fraudulent requests, we will require that you provide us with additional information to verify your identity should you wish to access or delete your data. For your protection, in the event the requisite verification is not satisfied, we may deny the request for access to your account data or to delete your account.
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How We Share Your Information
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Third-Party Service Providers
We work with service providers and third parties to assist us to fulfill our sales and services to you and to process your data. Those third parties include shipping companies, data hosts, credit card processors, and email management companies, which host our databases, ship orders, process credit cards, and bill users for goods and services. We require all such service providers and third parties to keep any information they receive confidential, maintain the privacy of all our customers, and to use any customer information solely to provide services on behalf of us and you.
From time to time, we may also employ other companies and individuals to perform services, such as to maintain and operate the website, and to maintain certain features on the website. To such parties, we may disclose non-personal information such as traffic patterns and website usage data.
We also may employ service providers and third parties to analyze our sales data for internal purposes, in which case we may disclose information to such parties; this may include the wines purchased, the location of shipment, and the frequency of purchases. We may also enlist a service provider or third party to assist with marketing and sending member emails, in which case we will provide these third-party vendors only with member email addresses. Again, we require all such service providers and third-parties to keep any information they receive confidential, to maintain the privacy of all our customers, and to use any information provided for services only on our and your behalf.
This site may contain links to other websites, for example when we are sharing information about an event venue. We are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of each site that collects personally identifiable information.
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Cookies
Our website uses cookies to speed navigation, keep track of items, and to provide you with custom-tailored content. Cookies also store some of the information you’ve given us so that you don’t have to reenter it each time you visit this website. Tracking user Cookies on our website also allows us to make improvements to the site.
Most browsers are initially set to accept cookies. You may manage how your browser handles cookies and related technologies by adjusting your browser’s security and privacy settings. If you reject, block or delete cookies, you may not be able to use particular features of this website or take full advantage of features offered on the site, and you may not be able to place an order on the site.
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Do Not Track Signals
Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our website not to collect tracking information. This site does not track information from users through cookies if a “do not track” signal is received.
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Data of Minors
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This website is not directed at minors and our products cannot be accessed by persons who do not verify that they are of legal drinking age. As a result, we will not knowingly collect information from minors of any age in the United States.
Protecting the privacy of children is very important to us. If we learn that we collected the personal information of a minor, we will take steps to delete the information as soon as possible. If you believe we have inadvertently collected the personal information of your minor child, please contact us at privacy@southdominionvineyard.com so that we may delete this information.
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Legal Disclaimers
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Judicial Proceedings
In addition to the use of your personal information as described above, we reserve the right to disclose your information as required by law when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process in connection with our website.
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Geographical Application
As set forth above, this Privacy Policy is governed under the laws of New York and the United States. Residents of the European Union may have certain additional rights, including the ability to request corrections to your personal data, which we will recognize if you contact us at privacy@southdominionvineyard.com.
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Updates
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We reserve the right to modify this Privacy Policy at any time. We may periodically revise this policy without notifying you of the changes. It is up to you to consult this page to become aware of the changes.
If you have any questions about this policy, you can reach us at privacy@southdominionvineyard.com